Privacy policy

At Wolths*, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Shipping address
Billing address
Payment-related information (processed securely through third-party payment providers)

Order Information

Products purchased
Order history
Transaction details

Technical Information

IP address
Browser type
Device information
Website usage data
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Communicate important updates regarding our products or services

3. Payment Security

Wolths* does not store or have direct access to your complete payment information.

Payments are processed through trusted third-party payment providers that maintain their own security and privacy standards.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only when necessary with:

Payment service providers
Shipping and logistics partners
Website hosting and technology providers
Legal authorities when required by law

These parties are only given access to information necessary to perform their services.

5. Cookies & Analytics

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

6. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Maintain business records
Meet legal and regulatory requirements

When no longer required, information will be securely deleted or anonymized.

7. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.

8. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your information
Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

9. Third-Party Services

Our website may contain links to third-party websites or services.

Wolths* is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review their respective privacy policies.